FAQ
Answers for purchasing professionals
Common questions from builders, dealers, fabricators, designers, and commercial buyers. Need something specific? Talk to our team.
Do you sell directly to homeowners?+
No. Pelican Int'l is a wholesale distributor serving builders, contractors, dealers, fabricators, designers, and commercial buyers. Homeowners should purchase through one of our authorized dealer partners.
How do I open a wholesale account?+
Submit a quote request or contact our sales team. We will follow up with an account application, gather your business information, and review pricing tiers that fit your purchasing volume.
What states do you serve?+
Pelican distributes nationwide across all fifty United States from our Clearwater, Florida headquarters and partner warehouse network.
What brands do you carry?+
We curate premium kitchen and bath product lines across sinks, faucets, quartz, flooring, toilets, and accessories. Contact our team for a current line card.
How quickly do you ship?+
Most in stock orders ship within one to two business days. Expedited freight programs are available for tight commercial timelines.
Can I request samples?+
Yes. Samples are available for qualifying wholesale accounts. Talk to your account manager to request the specific finishes or product lines you need.
Do you support commercial projects?+
Yes. Our commercial team supports multi family, hospitality, senior living, healthcare, and government projects from specification through delivery.
What warranties are available?+
Every product line carries a manufacturer warranty. Specific terms and coverage are documented in the warranty information available from our documentation library.